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WEBSITE PRIVACY POLICY

 

AV Lipedema Care LLC
Effective Date: March 12, 2026
Last Updated: August 8, 2026

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AV Lipedema Care LLC (“AV Lipedema Care,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or using our website, www.avlipedemacare.com (the “Website”).

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This Website Privacy Policy explains the types of information that may be collected through the Website, how that information may be used and disclosed, and the choices available to you regarding your information.

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This Website Privacy Policy applies to information collected through our public-facing Website. It is separate from our HIPAA Notice of Privacy Practices, which describes how AV Lipedema Care may use and disclose protected health information (“PHI”) and explains patients’ rights regarding their PHI.

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If you are a patient or prospective patient and provide health information to AV Lipedema Care in connection with healthcare services, please review our Notice of Privacy Practices for information regarding our privacy practices concerning PHI.

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1. Information We May Collect

When you visit or interact with our Website, we may collect information that you voluntarily provide as well as certain information collected automatically through the operation of the Website.

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Information You Provide

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Depending upon how you use the Website, you may voluntarily provide information such as:

  • Your first and last name;

  • Email address;

  • Telephone number, if requested or provided;

  • Information submitted through a general contact form;

  • Information provided when requesting information about our practice or services;

  • Information provided when subscribing to communications, if offered; and

  • Other information you voluntarily provide through the Website.

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Our public Website contact forms are intended for general, non-medical inquiries only.

 

Please do not submit medical information, symptoms, diagnoses, medications, photographs, medical history, or other sensitive health information through our general Website contact forms.

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Existing patients should use the designated secure patient portal for medical communications.

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2. Information Collected Automatically

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When you visit the Website, certain technical information may be collected automatically by Wix or other technologies necessary to operate and secure the Website.

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Depending upon your browser, device, consent choices, and Website configuration, this information may include:

  • Internet Protocol (IP) address;

  • Browser type;

  • Device type;

  • Operating system;

  • General geographic information derived from an IP address;

  • Date and time of Website access;

  • Pages viewed;

  • Referring website or source;

  • Website interactions; and

  • Cookie or similar technology information.

 

Some of this information is necessary for security, fraud prevention, network management, Website functionality, and other essential operations.

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3. Cookies and Similar Technologies

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Our Website is hosted through Wix and may use cookies and similar technologies to operate the Website, maintain security, remember preferences, understand Website functionality, and provide certain features.

Cookies may fall into categories such as:

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Essential Cookies: Necessary for core Website functionality, security, identity verification, fraud prevention, and network management. These cookies may not be capable of being disabled through our Website's cookie controls because they are necessary for operation of the Website.

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Functional Cookies: May support enhanced Website functionality and user preferences.

Analytics Cookies: May be used to understand how visitors interact with the Website and improve Website performance.

Marketing Cookies: May be used in connection with advertising or marketing functionality when such technologies are implemented.

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Where applicable, visitors may manage nonessential cookie preferences through our Website's Cookie Settings.

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Certain Website features or third-party content may not function until the visitor provides consent for applicable nonessential cookies.

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You may also be able to control cookies through your browser settings. Disabling certain cookies may affect Website functionality.

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4. Analytics and Advertising Technologies

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AV Lipedema Care may evaluate analytics or advertising technologies from time to time to understand Website performance and the effectiveness of our outreach.

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We seek to use such technologies in a manner consistent with applicable privacy and healthcare requirements.

 

We do not intend to use advertising or analytics technologies to knowingly disclose PHI to advertising platforms or other third parties for purposes prohibited by applicable law.

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If our use of analytics, advertising, or tracking technologies materially changes, we may update this Privacy Policy and our cookie practices accordingly.

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5. How We Use Information

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Information collected through the Website may be used to:

  • Operate, maintain, and secure the Website;

  • Respond to general inquiries;

  • Provide requested information about AV Lipedema Care;

  • Facilitate navigation to appropriate scheduling or patient resources;

  • Improve Website functionality and visitor experience;

  • Detect, investigate, or prevent security incidents, fraud, misuse, or unlawful activity;

  • Maintain appropriate business and Website records;

  • Comply with applicable legal and regulatory requirements;

  • Protect our rights, property, safety, patients, Website users, or others; and

  • Carry out other purposes disclosed at the time information is collected or with your consent.

 

6. Appointment Scheduling and Patient Portal

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AV Lipedema Care uses a separate healthcare technology platform for certain patient-facing functions, including appointment scheduling, payment, patient registration, clinical intake, and/or patient portal services.

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When you select certain links on our Website, including links to schedule an appointment or access patient services, you may be directed away from the AV Lipedema Care Website to the applicable third-party healthcare platform.

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Information submitted through that platform is subject to the privacy and security practices applicable to that service and, when applicable, AV Lipedema Care's HIPAA Notice of Privacy Practices.

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Visitors should use the designated patient portal rather than the general Website contact form to communicate medical or sensitive health information.

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7. How We May Share Information

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We may disclose Website information to third parties when reasonably necessary to operate and protect our Website and business, including:

  • Website hosting and technology providers;

  • Vendors providing Website functionality or support;

  • Security and fraud-prevention providers;

  • Professional advisers when appropriate;

  • Government agencies, regulators, courts, or law enforcement when required or permitted by law; and

  • Other parties when necessary to establish, exercise, or defend legal rights or protect the safety, rights, or property of AV Lipedema Care or others.

 

We may also disclose information with your direction or consent.

 

We do not sell personal information to advertisers for monetary payment.

 

Our handling of PHI as a healthcare provider is addressed separately in our HIPAA Notice of Privacy Practices.

 

8. Third-Party Websites and Services

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Our Website may contain links to websites, platforms, or services operated by third parties.

For example, visitors may follow links from our Website to an appointment scheduling system, patient portal, social media platform, or other external service.

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When you leave our Website, the privacy practices of the third-party website or service may apply. AV Lipedema Care does not control the privacy practices of independent third-party websites and encourages visitors to review the applicable privacy policies before providing personal information.

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9. Data Security

AV Lipedema Care takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

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However, no Internet transmission, electronic communication, website, or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted through the Internet.

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For this reason, visitors should not use the public Website contact form to transmit medical information or other sensitive health information.

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10. Children's Privacy

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The public Website is intended primarily for adults seeking information about AV Lipedema Care and its services.

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We do not knowingly use the Website to solicit personal information directly from children under 13 without appropriate authorization. If we become aware that personal information from a child under 13 has been collected through the public Website in a manner inconsistent with applicable law, we may take appropriate steps to delete or otherwise address that information.

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This provision does not limit AV Lipedema Care's ability to provide healthcare services to minors when legally appropriate or to maintain information concerning minor patients in accordance with applicable healthcare laws and our Notice of Privacy Practices.

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11. Email and Electronic Communications

If you provide your email address through the Website, we may use it to respond to your inquiry or provide communications you requested.

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If AV Lipedema Care offers marketing or educational email communications, recipients may unsubscribe from marketing emails using the unsubscribe mechanism provided in those communications.

 

Please do not send sensitive medical information through ordinary email unless specifically instructed to do so through an approved secure communication method.

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12. Your Privacy Choices

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Depending upon applicable law and the manner in which you interact with our Website, you may have choices regarding certain uses of your personal information.

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You may:

  • Adjust nonessential cookie preferences through available Cookie Settings;

  • Adjust cookie controls through your browser;

  • Unsubscribe from marketing emails using the unsubscribe link provided;

  • Choose not to provide optional information through the Website; and

  • Contact us regarding questions about information you have submitted through the Website.

 

Certain information may need to be retained when required by law, necessary for legitimate business purposes, necessary to protect legal rights, or otherwise permitted by applicable law.

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Rights concerning PHI maintained by AV Lipedema Care are described separately in our Notice of Privacy Practices.

 

13. Do Not Track and Browser Privacy Signals

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Web browsers and devices may provide privacy preference signals or “Do Not Track” settings. Because standards and legal requirements regarding these signals continue to evolve, our Website's response may depend upon the technology involved and applicable legal requirements.

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Where required by applicable law, we will endeavor to recognize applicable legally required privacy preference mechanisms.

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14. Changes to This Privacy Policy

We may update this Website Privacy Policy periodically to reflect changes in our Website, technology, business practices, legal requirements, or privacy practices.

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When we make changes, we will update the “Last Updated” date at the top of this policy. Material changes may also be communicated through other appropriate means.

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We encourage visitors to periodically review this Privacy Policy.

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15. Contact Us

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If you have questions about this Website Privacy Policy or our Website privacy practices, please contact:

 

AV Lipedema Care LLC
Website: www.avlipedemacare.com
Email: andrea@avlipedemacare.com
Phone: 302-663-7588

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For questions specifically concerning your protected health information or your rights under HIPAA, please refer to our Notice of Privacy Practices.

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